e-Self Service for Benefits

Your HR department is constantly asked to do more with less, yet your employees have an expectation for right-now access and updates to their benefit data. In thousands of large organizations like yours, this challenge has resulted in an increased demand for Web-based employee self-service.

e-Self Service for benefits is a feature of ADP's Health and Welfare solutions that enables employees to securely access and maintain data otherwise managed by your benefit staff. When employees have revisions to make, such as life event changes or the addition of dependents, they can take care of it themselves through a web-based interface or through Interactive Voice Response (IVR). Business rules and decision support tools are built right in, minimizing the need for call center support.

When you empower your employees with the tools they need to handle their personal benefit information, your entire organization profits. Employees can maintain their benefits when and where they want, and your benefits administration staff is freed from repetitive inquiries and tasks.